Hotels & Hospitality

Your Guests Deserve an Answer
at 2am.

KairaOS is the AI concierge layer for boutique hotels, fincas, and hospitality properties. Kaira answers guests around the clock, builds personalized itineraries, routes to your partner network, and gives you full visibility into your property.

24/7 Guest coverage
Daily proactive check-ins
EN/ES Bilingual auto-detection
1–2 wks Onboarding to live
What You Get

Three Things Change Immediately.

Higher ratings & repeat guests

A guest who gets a fast, helpful answer at any hour leaves a better review and comes back. Kaira never lets a question sit unanswered.

Faster answers, lighter front desk

The same repetitive questions get handled in seconds, around the clock — freeing your staff for the guests standing in front of them.

More bookings & partner referrals

Every restaurant, tour, and transport request is routed to your partners instead of lost — turning ordinary questions into revenue.

The Problem

Sound Familiar?

🌙

After-Hours Silence

Guests need help at 11pm. Nobody answers. By morning they have already decided how they feel about your property.

🔁

Repetitive Questions

Your front desk answers the same 40 questions every day. WiFi, checkout, restaurants, transport. Paid staff time on zero-value tasks.

📉

Missed Revenue

A guest asks for a restaurant. Staff recommends anywhere. The chance to route to a partner and earn a referral is gone every time.

📊

No Guest Intelligence

At week's end you have no data. What did guests ask? When? How did they feel? What did they book? None of it is captured.

How It Works

Three Steps to a Concierge That Never Sleeps.

01

We onboard your property in 1–2 weeks

We learn your amenities, policies, FAQs, partners, and tone. Kaira becomes your property's voice — in English and Spanish.

02

Kaira takes care of your guests 24/7

WhatsApp, phone calls, voice notes. She answers questions, builds daily itineraries, and checks in proactively across the stay.

03

You see everything in your dashboard

What guests asked, how they felt, which partners they engaged, and your busiest support windows — all in one clean view.

Two Plans. Built to Scale With You.

Start with one property on PRO. Grow into Enterprise when you run more than one.

Every plan includes onboarding & business-hours support. Enterprise adds priority support with an SLA.

KOS Enterprise
From $1,200
per location / month
Setup: $2,500 – $5,000
Annual: negotiated per client

"For hotel groups, chains, and multi-property operators who need the full network layer."

  • Everything in KOS PRO
  • Multiple locations under one account
  • Multi-property network dashboard
  • Custom integrations (PMS, CRM, booking)
  • Custom AI persona — your own brand identity
  • Dedicated onboarding & optimization
  • SLA-backed priority support
  • Up to 25 partners included

Running More Than One Property?

Each location runs as its own KairaOS instance with its own knowledge base and dashboard. Enterprise pricing covers multi-property deployments — talk to us for group pricing.

Properties Plan Pricing
1 propertyKOS Concierge PRO$399 / mo
2+ propertiesKOS EnterpriseFrom $1,200 / location / mo
Groups & chainsEnterprise — customContact us

Add-Ons

Additional partner (beyond plan limit) +$20 / mo each
Additional language beyond EN/ES +$50 / mo
Additional channel — SMS or web chat +$75 / mo
Custom persona name and personality +$300 one-time
Advanced analytics data export +$50 / mo
AI Video Conference — branded video avatar On request
Capabilities

Everything Kaira Does For Your Property.

WhatsApp text + voice notes — the primary guest channel
Phone calls — guest calls, Kaira handles the conversation
Bilingual EN/ES — auto-detected, held for the entire stay
Guest welcome and preference questions on arrival
Personalized daily itinerary builder for each guest
Proactive check-ins 3× daily — morning, afternoon, evening
Partner network routing — restaurants, taxis, tours, spas
Booking request capture — staff confirms manually
Post-service feedback capture and sentiment tracking
Contextual memory across the full guest stay
Operator Intelligence

Your Dashboard Is Not Just Data.
It Is Your Property, Clearly.

Every KairaOS plan includes a real-time operator dashboard. What you see depends on your plan. PRO gives you operational intelligence. Enterprise gives you network intelligence across every property.

PRO Plan

Operational Intelligence

What happened across your property, day to day.

Requests by category & hour
Guest sentiment tracking
Peak support windows
Partner activity
Logged requests
Top topics asked
Enterprise Plan

Network Intelligence

Everything in PRO, across every property you run.

Everything in PRO
Multi-property view
Cross-location comparison
Partner analytics per property
Custom reports
Data export
Both Plans

Always On

Real-time visibility into your property — from anywhere.

Live conversation log
Guest stay summaries
Request history
Operator notes
Mobile accessible
Bilingual interface
Built For

The Properties Kaira Serves.

🏨

Boutique Hotels

Answer guest questions instantly, build itineraries, and route to local partners — without growing your front desk.

🌿

Fincas & Eco-Lodges

Remote properties where guests need a guide. Kaira covers activities, transport, and local recommendations 24/7.

🏝️

Resorts

Handle high guest volume across amenities, dining, and excursions while capturing every preference and request.

🏛️

Hotel Groups & Chains

One platform across every location, with a network dashboard that compares performance property by property.

💆

Hotels with a Spa

Run guest concierge and spa lead capture from one system — two stories, one deployment.

Luxury Hospitality

A branded, custom AI persona that reflects your property's voice and elevates every guest touchpoint.

Your Guests Are Waiting. Kaira Is Ready.

KairaOS goes live in 1–2 weeks. Pick a plan and start, or talk with our team to find the right fit for your property.

Get Started